Office Policies
Please read these important policies so that there are no surprises. :)
Hours: Monday-Friday, 10am-7pm, by appointment only.
We are closed on Saturday and Sunday.
We are closed on Saturday and Sunday.
Cancelation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
If it is your first appointment with us, please come at least 15 minutes early to fill out your intake form. We want to start your massage on time so that you will get your full session!
Rescheduling Your Massage Appointment
We honor your time and know that it is precious. Please respect our time as well. Continual rescheduling of appointments needs to be avoided to honor everyone's time. We will be happy to reschedule your initial massage appointment one time only.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
If it is your first appointment with us, please come at least 15 minutes early to fill out your intake form. We want to start your massage on time so that you will get your full session!
Rescheduling Your Massage Appointment
We honor your time and know that it is precious. Please respect our time as well. Continual rescheduling of appointments needs to be avoided to honor everyone's time. We will be happy to reschedule your initial massage appointment one time only.
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HOME ABOUT OFFICE POLICIES CONTACT
Tracy Wilson, LMT, CHC
Back In Balance Massage & Wellness
302 Uptown Square, Murfreesboro, TN 37130 | (615) 476-1644
HOME ABOUT OFFICE POLICIES CONTACT
Tracy Wilson, LMT, CHC
Back In Balance Massage & Wellness
302 Uptown Square, Murfreesboro, TN 37130 | (615) 476-1644